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Home / Blog / Research / Participants needed for a study on at-home digital service workers

Participants needed for a study on at-home digital service workers

October 15, 2026

Research recruitment poster for study of online customer service workers

The University of Waterloo School is conducting a study about online work and health of home-based digital service workers.

Do you:

  • Do work that involves talking with customers?
  • Is your work online?

If this sounds like you and you are interested in learning more about the study, please email workandhealth@uwaterloo.ca or leave a message at 519 -888-4567 (ext. 40762) with your name, phone number, and a time and day they can reach you.

You will be asked to fill out a screening survey. Eligible participants will be invited to an interview that will take 30-45 minutes. A small honorarium will be provided for eligible participants selected to participate in the online interviews.

The study is also seeking participants who supervise at-home customer service workers.

This study has been reviewed by and received ethics clearance through a University of Waterloo Research Ethics Board.

Filed Under: Research, Safety

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