Bancroft Institute discussion: Interactions between injured workers and insurers in workers’ compensation systems

| Victoria University, University of Toronto

Keynote speakers: Beth Kilgour and Agnieszka Kosny discusses findings from their qualitative literature review that supports a growing consensus that involvement in the compensation system results in poorer outcomes for claimants. The study suggests more research is needed on how to promote positive interactions and prevent secondary psychosocial harm.
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